ISO International Standards

ISO (the International Organization for Standardization) is a global federation of national standards bodies (ISO member bodies). The work of preparing international standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on said committee. International organizations, public and private, in coordination with ISO, also participate in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) in all matters of electrotechnical standardization.

The main task of the technical committees is to prepare International Standards.

ISO 19011 has been prepared jointly by Technical Committee ISO/TC 176, Quality Management and Assurance, Subcommittee 3, Supporting Technologies and Technical Committee ISO/TC 207 Environmental Management, Subcommittee 2, Environmental Audit and Environmental Investigations related.

This first edition of ISO 19011 cancels and replaces ISO 10011-1:1990, ISO 10011-2:1991, ISO 10011-3:1991, ISO 14010:1996, ISO 14011:1996 and ISO 14012:1996.

The ISO 9000 and ISO 14000 series of International Standards emphasize the importance of audits as a management tool for monitoring and verifying the effective implementation of an organizational policy for quality and/or environmental management. Audits are also an essential part of conformity assessment activities, such as certification/registration, and supply chain assessment and monitoring.

This International Standard provides guidance on the management of audit programs, the performance of internal or external audits of quality and/or environmental management systems, as well as the competence and evaluation of auditors. It is intended to be applied to a wide range of potential users including auditors, organizations that are implementing quality and/or environmental management systems, organizations that need to perform audits of quality and/or environmental management systems for contractual reasons, and organizations involved in the certification or training of auditors, certification/registration of management systems, accreditation or standardization in the area of ??conformity assessment.

The guidance provided in this International Standard is intended to be flexible. As indicated at various points in the text, the use of these guidelines may differ depending on the size, nature and complexity of the organizations to be audited, as well as the objectives and scope of the audits to be performed. carry out. Additional guidance or examples for specific cases are provided throughout this International Standard as practical help in texts contained in boxes. In some cases this is intended to facilitate the use of this International Standard in small organizations.